Massimo are the worst, cannot be trusted. They’ve got hundreds of pounds of mine now. I have to go through WhatsApp and they ignore the issue, tell me they’ve raised a case, but they haven’t. ITX Magyarorszg Kft., a Hungarian company with registered office at 1088 Budapest, Rkczi t 1-3. Only available during most people’s standard working hours ie not in evenings or weekends.
Their customer service is shocking and disgusting. I don’t get any email or anything, and the app just says collected or in process. However it isn’t because there is anything wrong with the items as they’re all brand new and perfect condition still. Lookbookovi i ekskluzivna, elegantna moda. Posljednji trendovi za ene, mukarce i djecu u kolekciji proljee ljeto brenda Massimo Dutti na mrei. Pretplati se na na e-letak i poslat emo vam informacije o naim novim proizvodima i trendovima. And for another order, neither of the items refunded to me. Massimo Dutti I Nova Kolekcija Jesen / Zima 2023. Elegantni i njeni komadi koji se mogu kombinirati kako bi stvorili tvoj ultimativni stil.
For instance, in one order, only one out of two items was refunded. Massimo Dutti Nova Kolekcija za ene nudi mnotvo novih komada, modela i dizajna. Recently I have noticed that a few of my returns haven’t been refunded to me. This means I also return 20-50% of my orders. Massimo Dutti are my most important customers, right I told myself that, if that's the case, the world hasn't ended, and things are starting back up. NEVER GOT MONEY BACK FOR RETURNS I buy from Massimo quite regularly, and sometimes buy more than one size of the same item because their sizing differs massively across products.
